Privacy policy

At CASEHEIST, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or purchase from our website.

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📌 Information We Collect

When you use our website, we may collect the following information:

• Name

• Phone number

• Email address

• Shipping & billing address

• Order details

• Payment-related information (we do not store card details)

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🛒 How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Contact you regarding your purchase

• Provide customer support

• Improve our products and services

• Send updates, offers, or promotions (only if you agree)

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🔐 Data Protection

We take reasonable security measures to protect your personal data. Your information is stored securely and accessed only when necessary to complete your order or provide support.

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🤝 Sharing Information

We do not sell or trade your personal information.

Your data may only be shared with:

• Delivery partners (for order fulfillment)

• Payment gateways (for transaction processing)

• Legal authorities (if required by law)

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🍪 Cookies

CASEHEIST may use cookies to:

• Improve website performance

• Understand customer behavior

• Enhance your shopping experience

You can disable cookies from your browser settings if you prefer.

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🔄 Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Opt out of promotional messages at any time

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🔁 Policy Updates

CASEHEIST may update this Privacy Policy from time to time. Any changes will be posted on this page.

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📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: hellocaseheist@gmail.com

📍 Bangladesh