Terms of service

Welcome to CASEHEIST. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

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🛍 Use of Website

• You must be at least 18 years old or have permission from a guardian to use this website.

• You agree to provide accurate and complete information when placing an order.

• Any misuse, fraud, or illegal activity may result in account suspension.

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📦 Products & Availability

• CASEHEIST sells iPhone accessories such as cases, screen protectors, chargers, cables, and related items.

• Product images are for reference only; slight color or design variations may occur.

• We reserve the right to modify or discontinue any product at any time without notice.

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💳 Pricing & Payment

• All prices are listed in BDT (৳) unless stated otherwise.

• Prices may change without prior notice.

• Payments must be completed using available payment methods on the website.

• CASEHEIST is not responsible for payment failures caused by third-party gateways.

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🚚 Shipping & Delivery

• Delivery timelines are estimated and may vary due to location or unforeseen issues.

• Delays caused by courier services are beyond our control.

• Customers must provide accurate shipping information.

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🔁 Returns, Refunds & Exchanges

• Returns, refunds, and exchanges are governed by our Return & Refund Policy.

• By placing an order, you agree to that policy.

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❌ Order Cancellation

• Orders can only be canceled before dispatch.

• Once an order is shipped, cancellation is not allowed.

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🔐 Intellectual Property

• All content on this website (logos, images, text, design) is the property of CASEHEIST.

• Unauthorized use, copying, or reproduction is strictly prohibited.

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⚠️ Limitation of Liability

• CASEHEIST is not liable for any indirect or incidental damages arising from the use of our products or website.

• Accessories should be used carefully and as intended for iPhone devices.

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🔄 Changes to Terms

• CASEHEIST reserves the right to update or modify these Terms of Service at any time.

• Continued use of the website implies acceptance of updated terms.

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📞 Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: hellocaseheist@gmail.com

📍 Location: Bangladesh